Auditions & Employment

THE ORLANDO PHILHARMONIC ORCHESTRA ANNOUNCES AN OPEN CORE POSITION FOR PRINCIPAL PERCUSSION

Audition to be held JUNE 3, 2024

Employment to begin September 2024

The Orlando Philharmonic Orchestra is an Equal Opportunity Employer.

APPLICATION DEADLINE – Monday May 13, 2024

Audition Dates Are Subject to Change

Musicians of the Orlando Philharmonic Orchestra (OPO) are employed according to the terms of a Collective Bargaining Agreement between OPO and Local 389 AFM.

*Per the terms of the current CBA

Principal Percussion – guaranteed 140 services

(Services Rate – $201.71)

Pension Contribution – 5% of all wages earned under the CBA

Instrument Insurance – up to $40,000 coverage for Core Members

Please note, Orlando Philharmonic does not offer travel compensation, reimbursement, or accommodations under the current Collective Bargaining Agreement to any substitute or core musician.

Repertoire List

Audition Application

Organization Summary

Orlando Philharmonic Orchestra is led by Music Director Eric Jacobsen and is comprised of creative musicians and artists from around the world. As Central Florida’s premiere professional orchestra, it presents more than 170 live concerts and impacts more than 70,000 children, youth, and families annually. The mission of the Orlando Philharmonic Orchestra is to provide excellence and innovation in orchestral music performance and education that serves and engages the community.

Position Summary

The Patron Services Associate is responsible for maintaining excellent customer service for patrons of the Orlando Philharmonic Orchestra Box Office. This position will report to the Patron Services Manager. Additional duties will include general administrative support. The Patron Services Associate must be able to work flexible hours, with some nights and weekends required. An ideal candidate is someone who can be self-directed, creative, and able to adapt to changing priorities while keeping a positive and upbeat attitude.

Essential Job Functions

• Complete day-to-day Box Office tasks for the Orlando Philharmonic Orchestra (OPO) including but not limited to printing Will Call, managing clearing Box Office voicemails, setting up away-from-office messages, mailing tickets, and gift certificates
• Sell tickets and provide excellent customer service to Orlando Philharmonic patrons by phone, in person, or by email
• Work directly with the Patron Services Manager to achieve department goals
• Attend and participate in weekly Sales/Marketing meetings
• Managing Box Office & Will Call for night of performance operations, including education performances
• First line of contact for patrons contacting the Box Office
• Fulfill ticket donation requests or any other ticketing requests directed under supervision of Patron Services Manager
• Independently work during scheduled Box Office hours, both in office during operational hours and at Will Call for concert days as instructed by the Patron Services Manager
• Assist with concert set up at various venues
• Other duties as assigned

Required Competencies

• Flexible and the ability to multi-task
• Must be able to work in person at the office or during concerts. This is not a remote position
• Excellent verbal and written communication skills
• Able to problem-solve and adapt to changing priorities with a positive attitude
• Deep knowledge of the Central Florida community is strongly preferred
• Ability to work as part of a collaborative team
• Passion for the arts and dedication to supporting the mission of the OPO with experience in a nonprofit environment
• Available to work nights and weekends, as needed
• Knowledge and interest in classical music preferred
• Must have reliable transportation to travel throughout the Central Florida community

Education and Experience Required

• Previous professional arts organization work is desired
• High School Diploma and working towards a higher degree, or equivalent work experience required
• Experience in customer service and/or ticket office sales
• Professional demeanor, able to deescalate conversations, provide a positive attitude, and present themselves professionally at all times
• Intermediate proficiency with the use of computer programs, including but not limited to: Microsoft Office, including Word, Excel, and Outlook 
• Experience in Tessitura CRM preferred

Compensation

This is a non-exempt, part-time position, paying $16/hr working approximately 20 hours per week. This position is required to be in person. Evenings and weekends and some holidays may be required. The hours may exceed 20 hours per week during the orchestral season.

This position qualifies for paid time off in accordance with the OPO employee handbook.

Application Instructions

Send resume, cover letter, and salary expectations to Kasey Phillips at kphillips@orlandophil.org 

No phone calls, please. 

All applicants who are offered employment with the OPO will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation as well as reference check. 

The Orlando Philharmonic Orchestra provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.