Operations Manager

The Operations Manager is responsible for ensuring the smooth day-to-day operations of the Glacier Symphony Orchestra and Chorale, including oversight of patron services, box office management, volunteer coordination, and coordination of the Youth Music Experience (YME) program. This role plays a key part in enhancing the patron experience, supporting the symphony’s performances, and fostering community engagement through volunteer involvement and educational outreach. The Operations Manager oversees the planning, coordination, and implementation of patron services for the Glacier Symphony as well, ensuring hospitable, smooth, and efficient Front of House and Box Office operations including the reservation of tickets, audience communication, guest check-in and guest seating. This role is highly visible and interacts with sponsors, vendors, clients, and visiting artist(s) and organizations. As Operations Manager, the employee will ensure efficient day-to-day office operations for the Symphony office with a box office requirement of Tuesday – Friday from 9 AM – 4 PM.

QUALIFICATIONS
• Bachelor’s Degree Required or Relevant Experience
• Experience in performing arts operations & personnel management, preferably with an orchestra.
• Excellent skills at prioritizing short and long-term tasks and goals
• Independently motivated, proactive, and flexible.
• Tact, attention to detail, and diplomacy.
• Systematic organizational skills
• Able to address a broad range of tasks in a fast-paced environment over long periods of time.
• Proficiency in MS Office, MS SharePoint, NFG Donor Database a PLUS

COMPENSATION
Full-time salary commensurate with experience ($50,000 - $70,000)
Health Insurance
SIMPLE IRA with 4% Match
Generous PTO Package