Offerta di lavoro - Amministrazione
Adelaide, SA, Australia
Pubb: 24 Feb 2026
Adelaide Symphony Orchestra
Customer Service Coordinator
(a tempo pieno, a tempo indeterminato)
60,000 - 65,000 AUD p/year
The Adelaide Symphony Orchestra is seeking an enthusiastic and service-driven Customer Service Coordinator to support our patrons, visitors and artistic community, helping us deliver exceptional experiences from their very first point of contact. As the Customer Service Coordinator, you will be the welcoming face of the ASO, managing the Grainger Studio reception with warmth and professionalism.
You’ll work closely with the Ticketing and Customer Service Manager, Box Office colleagues, and teams across the organisation. If you thrive in a people-focused role where collaboration, communication and exceptional customer service truly matter, we’d love you to join our team!
Your key responsibilities will be:
- Providing warm, professional customer service to ASO patrons, stakeholders and staff across phone, email, online and face-to-face channels.
- Being the first point of contact at the Grainger Studio reception desk, welcoming and directing couriers, contractors, musicians, artists, and all other visitors who attend the premises.
- Reception duties, including managing incoming calls, coordinating couriers and mail.
- Processing ticket sales, subscriptions, merchandise and complimentary ticketing with accuracy and care.
Apply now:
Qualified candidates are encouraged to submit a current Cover Letter and CV in one PDF document, outlining your suitability, to the attention of Rachel Grant, People and Culture Manager. Please note that applications submitted without a Cover Letter will not be considered. Applications or queries can be submitted via email to Rachel at employment@aso.com.au.
Visit https://www.aso.com.au/about/employment/administration-vacancies/ for more information.
Applications will close at 5pm on Sunday 15 March 2026.
Interviews will commence as applications are received.
The ASO invites applications from all qualified candidates with current working rights in Australia.
You’ll work closely with the Ticketing and Customer Service Manager, Box Office colleagues, and teams across the organisation. If you thrive in a people-focused role where collaboration, communication and exceptional customer service truly matter, we’d love you to join our team!
Your key responsibilities will be:
- Providing warm, professional customer service to ASO patrons, stakeholders and staff across phone, email, online and face-to-face channels.
- Being the first point of contact at the Grainger Studio reception desk, welcoming and directing couriers, contractors, musicians, artists, and all other visitors who attend the premises.
- Reception duties, including managing incoming calls, coordinating couriers and mail.
- Processing ticket sales, subscriptions, merchandise and complimentary ticketing with accuracy and care.
Apply now:
Qualified candidates are encouraged to submit a current Cover Letter and CV in one PDF document, outlining your suitability, to the attention of Rachel Grant, People and Culture Manager. Please note that applications submitted without a Cover Letter will not be considered. Applications or queries can be submitted via email to Rachel at employment@aso.com.au.
Visit https://www.aso.com.au/about/employment/administration-vacancies/ for more information.
Applications will close at 5pm on Sunday 15 March 2026.
Interviews will commence as applications are received.
The ASO invites applications from all qualified candidates with current working rights in Australia.
scadenza: 15 Mar 2026
Start date: aprile 2026
Più informazioni/How to apply:
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