Sales and Patron Loyalty Manager

The Sales and Patron Loyalty Manager is responsible for overseeing sales efforts, inbound and outbound, for Utah Symphony | Utah Opera (USUO). This position reports to the Director of Patron Services and plays a vital role in growing USUO’s relationships with our audiences and increasing ticket sales revenue. The manager aligns sales strategies, pricing, promotions, and patron communications in the ticket office within the broader campaign timelines, goals, and messaging of the Marketing, Communications, and Patron Services department. Additionally, the manager works closely with Development staff on seasonal outbound telefunding efforts. This sales leader directly supervises the Group Sales Associate, with additional oversight of USUO’s front-line, customer-facing Patron Services Specialists and Patron Services Associates.