Admin Job
Northfield, mn, United States
Posted: 13 Apr 2026
St. Olaf College
Ticketing & Communications Coordinator for Music Organizations
(part-time, permanent)
Position Title: Ticketing & Communications Coordinator.
Department: Music Organizations.
Classification: Non-Exempt.
FTE: 0.75.
Work Schedule: 30 hours per week. The standard 40-hour work schedule is Monday - Friday, 8:00 am - 5:00 pm; travel up to 15% of the work schedule, which includes local (Twin Cities metro area) and national travel; overnight trips average 1–2 trips per year; variations to this schedule (for FTE less than 1.0), or flexible work arrangements, can be proposed and are subject to approval by HR and relevant supervisors.
Work Location: On campus. Opportunities to occasionally work remotely during academic breaks.
Hourly Rate: $19 – $21.
Essential Job Duties:
Ticketing/Customer Service.
Provide a seamless, customer-centric and accurate ticketing process that drives both sales and customer satisfaction.
Manage all ticketed events and ticket-related marketing strategies for Music Organizations as necessary through Eventbrite and third-party box offices; develop and maintain policies and procedures for ticketing best practices.
Manage ticketing and calendar listings for Music Organizations.
Manage ticketing build and plan for Christmas Festival and ensemble tours. Work independently and with data management services to maintain/update patron records and promotional databases; coordinate and manage content of ticketing web pages; pull and analyze reports.
Create a custom seating map to support St. Olaf Christmas Festival ticketing needs (Regent and artist comps, emergency ticket holds, etc.).
Coordinate special requests (holds for Regents, VIPs, Music Orgs artistic needs, etc.) and additional requests.
Incorporate marketing language and graphics from Music Orgs to ensure all ticketing events are accurate and consistent.
Create promo codes/access codes to support Christmas Festival pre-sale strategy in collaboration with Data Services and Music Orgs.
Test all ticketed events for functionality, testing
Department: Music Organizations.
Classification: Non-Exempt.
FTE: 0.75.
Work Schedule: 30 hours per week. The standard 40-hour work schedule is Monday - Friday, 8:00 am - 5:00 pm; travel up to 15% of the work schedule, which includes local (Twin Cities metro area) and national travel; overnight trips average 1–2 trips per year; variations to this schedule (for FTE less than 1.0), or flexible work arrangements, can be proposed and are subject to approval by HR and relevant supervisors.
Work Location: On campus. Opportunities to occasionally work remotely during academic breaks.
Hourly Rate: $19 – $21.
Essential Job Duties:
Ticketing/Customer Service.
Provide a seamless, customer-centric and accurate ticketing process that drives both sales and customer satisfaction.
Manage all ticketed events and ticket-related marketing strategies for Music Organizations as necessary through Eventbrite and third-party box offices; develop and maintain policies and procedures for ticketing best practices.
Manage ticketing and calendar listings for Music Organizations.
Manage ticketing build and plan for Christmas Festival and ensemble tours. Work independently and with data management services to maintain/update patron records and promotional databases; coordinate and manage content of ticketing web pages; pull and analyze reports.
Create a custom seating map to support St. Olaf Christmas Festival ticketing needs (Regent and artist comps, emergency ticket holds, etc.).
Coordinate special requests (holds for Regents, VIPs, Music Orgs artistic needs, etc.) and additional requests.
Incorporate marketing language and graphics from Music Orgs to ensure all ticketing events are accurate and consistent.
Create promo codes/access codes to support Christmas Festival pre-sale strategy in collaboration with Data Services and Music Orgs.
Test all ticketed events for functionality, testing
Closing date: n/a
More details / How to apply:
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